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Title
Text copied to clipboard!Wine Consultant
Description
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We are looking for a knowledgeable and passionate Wine Consultant to join our team. The ideal candidate will have a deep understanding of wines from various regions, the ability to recommend wine pairings, and a knack for sales. As a Wine Consultant, you will be responsible for educating customers about different types of wines, assisting with wine selections, and ensuring a memorable customer experience. You will work closely with our sales team to drive wine sales and meet revenue targets. Additionally, you will be expected to stay updated on industry trends, attend wine tastings and events, and maintain strong relationships with suppliers and distributors. Your role will also involve inventory management, ensuring that our wine selection is diverse and of high quality. The successful candidate will have excellent communication skills, a customer-focused approach, and a genuine passion for wine. If you have a background in hospitality, retail, or a related field, and a certification in wine studies, we would love to hear from you. Join us in creating exceptional wine experiences for our customers.
Responsibilities
Text copied to clipboard!- Educate customers about different types of wines and their characteristics.
- Recommend wine pairings for meals and special occasions.
- Assist customers with wine selections based on their preferences and budget.
- Drive wine sales and meet revenue targets.
- Stay updated on industry trends and new wine releases.
- Attend wine tastings, events, and trade shows.
- Maintain strong relationships with suppliers and distributors.
- Manage wine inventory and ensure a diverse selection.
- Provide exceptional customer service and create memorable experiences.
- Collaborate with the sales team to develop promotional strategies.
- Conduct wine training sessions for staff.
- Handle customer inquiries and resolve any issues related to wine purchases.
- Prepare and present wine lists for special events and private functions.
- Ensure compliance with all regulations related to the sale of alcohol.
- Maintain a clean and organized wine display area.
Requirements
Text copied to clipboard!- Proven experience as a Wine Consultant or similar role.
- In-depth knowledge of wines from various regions.
- Certification in wine studies (e.g., WSET, CMS) is preferred.
- Excellent communication and interpersonal skills.
- Strong sales and customer service skills.
- Ability to recommend wine pairings and selections.
- Passion for wine and a desire to share knowledge.
- Ability to work flexible hours, including evenings and weekends.
- Strong organizational and inventory management skills.
- Ability to stay updated on industry trends and new releases.
- Experience in hospitality, retail, or a related field.
- Ability to build and maintain relationships with suppliers and distributors.
- Attention to detail and a commitment to quality.
- Ability to handle customer inquiries and resolve issues.
- Proficiency in using point-of-sale systems and inventory management software.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with wine selection and pairing?
- What certifications do you hold in wine studies?
- How do you stay updated on industry trends and new wine releases?
- Can you provide an example of a time you successfully recommended a wine pairing?
- How do you handle customer inquiries and resolve issues related to wine purchases?
- What strategies do you use to drive wine sales and meet revenue targets?
- How do you manage wine inventory and ensure a diverse selection?
- Can you describe a time you built a strong relationship with a supplier or distributor?
- How do you ensure compliance with regulations related to the sale of alcohol?
- What do you enjoy most about working as a Wine Consultant?
